What is Disaster Recovery Planning (DRP): 7 Pointers to Get You Started

A Disaster Recovery Plan (DRP) is an organization’s lifeline in the rocky landscape of increasing malware and ransomware attacks, breaches caused by malicious intent or accidental error, natural disasters, platform downtime, and a host of other issues. It provides a much-needed documented and structured approach to minimize the losses to the business, infrastructure, and data […]

Tips for Salesforce Business Requirements Gathering: Pallavi Agarwal

Our Thought Leader for the month is Pallavi Agarwal (@PalluAgs), founder and CEO of Kander, a Salesforce consulting firm in Washington DC. She is passionate about helping clients connect with their customers by developing business processes and solutions focused on easing customer challenges.  Pallavi has over 15 years of management consulting experience. She is also […]

IP Address Restrictions for Improved Access Control

IP address restrictions are a great way to improve access control for your business. This is especially true for Managed Service Providers (MSPs). To safeguard the consoles for the multiple services you provide, it’s critical to ensure that only users from a specific network have access to it. By limiting access to particular IP addresses, […]

How to Recover Deleted Outlook Emails, Contacts, and Calendars ?

5 Ways to Retrieve Deleted Outlook Emails, Contacts, and Calendars Was it a mistaken delete? Or a malicious removal of a critical doc? Or did a new device sync wipe out your Sales’ contacts? No matter what the reason is for losing a critical email, as the IT admin it’s your job to recover the […]

What’s the True Cost of a Ransomware Attack? 2022

Ransomware has moved out of the realm of the anecdotal to the endemic. Two out of three organizations have reported a ransomware attack in 2021, with attacks almost doubling from the year before. The average ransom paid by organizations that were victims of “successful” ransomware attacks, where their data was encrypted, has increased nearly fivefold […]